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In 1992 our founder was working for a prominent eye Doctor in San Diego County, Where he made and sold eyeglasses. He was encouraged to sell them for as much as he could, up selling add on warranties etc. He was very good at it we’ll that’s business right , But there was a big problem, How can we help the customer after the sale? Like if they got sat on bent , loose broken chewed on by the dog . S

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